Privacy Policy

1. Introduction

Digital D-Gold Bar respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data.

2. Information We Collect

We collect the following information:

• Personal identification (name, mobile number, email)
• KYC documents (ID proof, address proof)
• Financial information (payment details, investment history)
• Device and usage information
• Location data (if permitted)

3. How We Use Your Information

We use your information to:

• Process and manage your investments
• Complete KYC verification
• Provide customer support
• Send important updates and notifications
• Comply with legal and regulatory requirements
• Improve our services and user experience

4. Information Sharing

We do not sell your personal information. We may share data with:

• Authorized service providers and partners
• Regulatory authorities when required by law
• Custody partners for gold storage
• Payment processors for transaction processing

5. Data Security

We implement industry-standard security measures including encryption, secure servers, and regular security audits to protect your personal information.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. KYC documents are retained as per regulatory requirements.

7. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data (subject to legal requirements)
• Opt-out of marketing communications
• File complaints regarding data handling

8. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and improve our services. You can manage cookie preferences through your browser settings.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect information from minors.

10. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes through email or platform notifications.

11. Contact Us

For privacy-related inquiries, contact us at privacy@digitaldgold.com or visit our contact page.